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FAQ

When you have questions, the experts at Carrier are ready and able to answer. You can always contact your Carrier dealer. But first, take a look below at a few of the questions other Carrier customers often have you may find your answer right here.

Where can I get parts for my Carrier equipment?

Your Carrier dealer is the best resource for identifying and supplying the correct, current parts for your system, as well as pricing and availability. Find your Carrier Dealer.

I need help troubleshooting a problem with my equipment.

Your Carrier dealer is your troubleshooting expert, and is glad to help you. Find your Carrier Dealer.

Where can I find literature about my Carrier Products, such as owners manuals, installation guides and product specifications?

Our thorough Service and Support section has complete information with downloadable Consumer Brochures and owners manuals. Your Carrier dealer is your source for installation and product specifications.

Which Carrier equipment will best fit my home?

There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. Your Carrier dealer can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family's needs. You can also use our My Comfort tool to help you choose a unit that fits your needs.

How much will a new system cost?

Please contact your local expert Carrier dealer for pricing. Each independent expert Carrier dealer establishes his or her own equipment and labor prices.

What is the life expectancy of my unit?

Dependable Carrier Products are among the longest lasting heating and cooling Products available. For your specific equipment, there are many variables that affect life expectancy, and of course, the regularity of routine maintenance. Contact your local Carrier dealer for insight into the remaining lifespan of your system.